Last updated: 24 September 2026

Fours Touch Football ships uniforms, merchandise and sporting goods within Australia. Some products are made to order or produced in team batches, so their production time is separate from delivery time.

Processing and production

For products marked made to order or sold as part of a team order, production generally begins after the advertised order cut-off date. Please allow approximately 2–3 weeks for production after that date, unless a different timeframe is stated on the product page or in your order information.

An order placed after a cut-off may be included in a later production run. If this affects your order, we will let you know.

For other products, any dispatch estimate shown on the product page or at checkout applies. If an order contains items with different availability dates, we may ship them together when all items are ready or arrange separate deliveries.

Delivery times

Once an order is dispatched, delivery typically takes:

• Metro areas: 2–7 business days
• Regional and remote areas: 5–10 business days

These are estimates from dispatch, not from the date you place your order. Delivery can take longer during peak periods or because of carrier disruptions. We will contact you if we become aware of a significant delay affecting your order.

Where tracking is available, we will send it to the email address provided at checkout.

Shipping costs

Shipping costs are shown at checkout and depend on the delivery address and order. For some bulk team orders, delivery may be included in a team or registration fee. This will be stated in the relevant order information.

Delivery details

Please check your delivery address and contact details before completing checkout. If you notice an error, email admin@fourstouch.com.au as soon as possible. We will try to update the details before dispatch, but cannot guarantee a change once the order is with the carrier.

Event collection

Some products may be offered for collection at an event or venue. If collection applies to your order, we will provide the location, date and instructions. Please bring your order confirmation or other identification requested in those instructions.

Delayed, missing or damaged orders

If your parcel has not arrived within the estimated delivery period, contact admin@fourstouch.com.au with your order number. We will investigate with the delivery provider and work with you on an appropriate solution.

If your order arrives damaged, incorrect or incomplete, please contact us as soon as practical and include photos if available. Your rights under the Australian Consumer Law are explained in our Refund Policy and are not limited by the delivery estimates in this policy.

Contact

Fours Touch Football
admin@fourstouch.com.au