Refund Policy

At Fours Touch Football, we take pride in delivering quality products and a great sporting experience. To maintain fairness and transparency, here’s our official refund policy:

Uniforms & Merchandise (Including Sporting Goods)

We are happy to provide a refund, exchange, or replacement in the event that:

• incorrect item, size, or design due to an error on our end
• Your item arrives damaged or defective (please contact us within 7 days of delivery).
  

Please note, we do not offer refunds or exchanges for:

• Incorrect sizes or items selected by the customer at checkout.
• Any orders placed after the published cut-off date (as production is already underway)
• Change of mind after ordering

This applies to all products, including team uniforms, supporter wear, and sporting goods (e.g., balls, headgear, accessories).

Registration Refunds

Team and player registration fees are refundable only if:

• The request is made before the competition's advertised registration cut-off date
  

Refunds will not be provided if:

• The request is made after the cut-off date
• A team or player withdraws after fixtures have been scheduled

How to Request a Refund

To request a refund, please email us at admin@fourstouch.com.au with:

• Your Full name
• Order or registration reference
• Details of the issue
• Photo evidence (if applicable)

We aim to review and respond to all requests within 7 business days.